About Us
Why Book with True Traveller?
Welcome to True Traveller, an independent travel company that understands just how important it is to find the right holiday. We pride ourselves on excellent customer service, employing only highly trained and exceptionally well-travelled consultants who are as passionate about travel as you are. We won’t try to sell you just any holiday because we listen to what our customers want and as we are truly independent, we offer informed impartial advice so you won’t be disappointed.
Our philosophy is simple, excellent service means satisfied customers who will come back to True Traveller year after year. As we are members of the Travel Trust Association, (U8349), any money you pay to us is 100% safe. More details of your financial security when booking with us can be found here.
About the Directors
Tim Riley has been in the travel business for over 20 years, having worked for Trailfinders, Co-Operative Travel, Quest Worldwide and most recently for TUI Travel Plc., where he was Operations Director for the Travelmood and Austravel brands. His first job in travel was with Explore Worldwide, being their first employee!
Tim never actually took a gap year in his teens, but has made up for it ever since by travelling at every opportunity. He has visited most of Asia, Australia, New Zealand, the US and of course Europe.
| Favourite Destination: | Cape Town |
| Never travels without: | A heap of paperbacks |
| Hates: | Waiting at airports |
| Loves: | White water rafting |
Chris O’Hara also started his career at Trailfinders more than 20 years ago where, in 1995, he opened the Trailfinders Travel Centre in Birmingham. In 2000 – 2001 he managed the team in Sydney and since, has worked alongside Tim at Travelmood.
Chris too has spent much of the last 25 years either organising other people’s holidays or travelling himself. Now he’s a family man, the adventures are more at home than overseas... Amongst the highlights are hiking down, (and up) the Grand Canyon, living and working in Sydney and 3 adrenalin fuelled rafting trips in Turkey, New Zealand and Venezuela.
| Favourite Destination: | Sydney |
| Never travels without: | Credit Cards and a sense of humour |
| Hates: | Commuting and the closure of airports. |
| Loves: | Cycling and messing about in boats. |
Carbon Offsetting
We understand that flying isn’t guilt-free and that many of our clients want to minimise the effect of their trip on the environment. If you wish to offset the carbon emissions of your flight, please click here.
Working for The True Traveller
We are always interested in hearing from enthusiastic travellers who share our passion and enthusiasm for travel. If you would like to join our team send your CV to recruitment@truetraveller.com
